When the power goes out, KVS Technologies’ VP Services Håkon Kjerkreit is the first person utility companies call. He talks about how drones are used on the power grid as first responders in an emergency.
How does KVS Technologies help utility companies during emergencies?
Winter is when most outages take place due to bad weather, and we have good capacity from our highly-trained pilots to mobilize for our customers. Mobilization either happens when the weather forecast looks bad and our customers want to take precautionary measures, or else after a problem has already occurred.
Is it stressful when customers call you up suddenly, asking for help within hours?
We operate differently in emergency situations compared to planned jobs, as we constantly need to adapt to changing information and priorities from the customers, depending on how the situation develops. Our operations team is used to handling situations that are in constant flux. When an emergency arises, our operations supervisor plays a central role in communicating with the customer and the field personnel. This is to provide the customer with the best possible situational awareness at all times, while making sure that data collection from the grid takes place as efficiently as possible.
Your drones fly pre-planned missions when doing routine inspections on the power grid. How do they work when trying to detect faults in an emergency setting?
Just as for our planned inspections, we prepare missions that the drones fly during emergency situations. Our job is to get the relevant data to the customer as quickly as possible. We are able to do emergency jobs with ease because of our experienced team, our robust drones, and our Grid Analytics software. Of course, back office support is also crucial during these kinds of operations.
The weather is cold, dark and can be nasty in winter. What safety considerations must you take into account when flying at this time of year?
To operate safely, we rely on our Minimum Equipment List, that states everything the pilot in the field shall have available to ensure safe execution of the mission. This includes items such as high visibility clothing, flashing lights on the vehicle, communication devices, and clothes to stay warm and safe. The operations supervisor also knows where our people in the field are at all times.
Are drone performance and data quality affected by the weather?
When the power grid is down, it is all about getting information back to the customer's emergency response center as soon as possible, no matter the weather conditions. Our drones are able to operate in low visibility conditions, such as fog and low clouds. This gives us the advantage of being able to operate even when helicopters can’t. We have seen on several occasions that our drones have been able to fly, whereas helicopters were grounded due to bad weather. Of course, the weather plays a role in the quality of our data, and this is true for all types of inspections. But in an emergency we are looking for large faults such as trees on the lines, and lines that have fallen down. In this instance, what matters more than the quality of the data is minimising the time from when the outage occurs, to when power is restored.
